PRIVACY POLICY & TERMS OF USE

Last Updated: August 17, 2026

This website is operated by SBray Productions, LLC dba/ Synapse (“Synapse,” “we,” “us,” or “our”).

We respect your privacy and want you to understand how information submitted through this website is handled. This page also explains the basic terms that apply when you use the Synapse website.

PRIVACY POLICY

INFORMATION WE COLLECT

We may collect information that you voluntarily provide through forms on this website, including:

  • Your name
  • Your email address
  • The Synapse song you are responding to
  • Comments, feedback, or listener responses you submit
  • Your preference regarding whether we may contact you about permission to share a response publicly
  • Other information you voluntarily provide through future contact or signup forms

We may also automatically receive limited technical information associated with use of the website, such as browser type, device information, IP address, referring pages, and general website activity through our website platform or service providers.

HOW WE USE YOUR INFORMATION

We may use information you provide to:

  • Receive and review listener feedback
  • Respond to questions or inquiries
  • Communicate with you when you have requested or permitted communication
  • Contact you about obtaining separate permission to share a listener response when you have indicated that we may do so
  • Maintain our contact records
  • Operate, maintain, improve, and understand use of the Synapse website
  • Protect the website and our users from fraud, abuse, or security issues
  • Comply with applicable legal requirements

Submitting a response through the “What Did You Hear?” form does not by itself give Synapse permission to publicly publish your name, email address, or response.

If you select the option allowing us to contact you about sharing your response publicly, that selection only gives us permission to contact you about obtaining permission. It does not automatically authorize public use of your response.

EMAIL COMMUNICATION

Providing your email address through the “What Did You Hear?” form allows us to associate your response with you and contact you when appropriate based on the purpose of the form.

Submission of that form does not automatically enroll you in a marketing newsletter unless the form specifically provides that option and you affirmatively choose it.

If Synapse later offers a separate mailing list, newsletter, SMS, or other marketing subscription, any applicable consent will be requested separately.

HOW WE SHARE INFORMATION

We do not sell your personal information.

We may provide information to service providers that help us operate the Synapse website and related communications, database, hosting, form-processing, analytics, and technical services. These providers may process information on our behalf in order to provide those services.

We may also disclose information when reasonably necessary to comply with law, legal process, enforce our rights, investigate fraud or abuse, or protect the safety and security of Synapse, our users, or others.

WEBSITE AND CRM SERVICES

The Synapse website and forms may use third-party technology and service providers, including website, customer relationship management, form-processing, hosting, and communication platforms.

Information submitted through website forms may therefore be processed and stored using those services.

THIRD-PARTY WEBSITES

This website may link to third-party websites and services such as Bandcamp, Facebook, Instagram, and other music or social platforms.

When you leave the Synapse website, the privacy practices and terms of the third-party service apply. Synapse does not control the privacy practices, content, or security of third-party websites.

COOKIES AND TECHNICAL INFORMATION

This website or its service providers may use cookies or similar technologies necessary for website functionality, security, analytics, or performance.

Your browser may allow you to limit or block cookies. Doing so may affect certain website functions.

DO NOT TRACK

We do not currently provide a separate response mechanism for browser-based “Do Not Track” signals.

Third-party services used by this website may collect technical information according to their own privacy practices.

DATA RETENTION

We may retain information for as long as reasonably necessary for the purposes described in this policy, for legitimate business purposes, or as required by law.

We may delete information when it is no longer reasonably needed.

YOUR PRIVACY CHOICES

Depending on where you live, you may have rights regarding personal information we maintain about you.

You may contact us to request access to, correction of, or deletion of personal information you have submitted to Synapse.

We will review reasonable privacy requests and respond as appropriate under applicable law.

To make a privacy request, contact:

[email protected]

CHILDREN

This website is not intended to collect personal information from children under 13.

If we learn that personal information from a child under 13 has been submitted to us without appropriate authorization, we will take reasonable steps to remove it.

SECURITY

We use reasonable administrative and technical measures intended to protect information handled through the website.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time as our website, services, or legal obligations change.

When we make changes, we will update the “Last Updated” date at the top of this page.


TERMS OF USE

ACCEPTANCE OF TERMS

By accessing or using the Synapse website, you agree to these Terms of Use.

If you do not agree with these terms, please do not use the website.

OWNERSHIP OF WEBSITE CONTENT

Unless otherwise indicated, the music, recordings, lyrics, photographs, artwork, logos, graphics, text, video, design elements, and other original content appearing on this website are owned by or used with permission by SBray Productions, LLC dba/ Synapse and are protected by applicable intellectual property laws.

Nothing on this website transfers ownership of Synapse music, recordings, compositions, artwork, trademarks, photographs, or other intellectual property to you.

PERMITTED USE

You may view, listen to, and share links to publicly available Synapse website content for personal, lawful, noncommercial purposes.

You may not reproduce, distribute, sell, commercially exploit, modify, republish, or falsely claim ownership of website content without appropriate permission.

Industry, press, radio, booking, and media professionals may contact Synapse regarding appropriate promotional or professional use of materials.

LISTENER RESPONSES AND OTHER SUBMISSIONS

You are responsible for content you voluntarily submit through this website.

Please do not submit material that is unlawful, threatening, abusive, infringing, defamatory, fraudulent, or that violates another person’s rights.

Submitting listener feedback does not automatically authorize Synapse to publicly publish your response or personally identify you.

If you indicate that Synapse may contact you about permission to share a response, we may contact you to discuss obtaining that permission separately.

MUSIC AND EXTERNAL SERVICES

Some music, media, or other content may be made available through third-party platforms such as Bandcamp or other services.

Your use of those platforms is governed by their own terms and policies.

NO GUARANTEE OF AVAILABILITY

We may update, modify, remove, replace, or discontinue website content or features at any time.

We do not guarantee that the website or any particular feature will always be available or error-free.

DISCLAIMER

The Synapse website and its content are provided for general informational, promotional, entertainment, and communication purposes.

To the extent permitted by law, the website is provided without warranties of any kind, whether express or implied.

LIMITATION OF LIABILITY

To the extent permitted by applicable law, SBray Productions, LLC dba/ Synapse will not be liable for indirect, incidental, special, consequential, or similar damages arising from use of, or inability to use, this website.

Nothing in these Terms excludes or limits liability where exclusion or limitation would not be permitted by law.

THIRD-PARTY LINKS

Links to third-party websites are provided for convenience and information.

Synapse is not responsible for third-party websites, services, products, availability, content, security, or privacy practices.

GOVERNING LAW

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles, except where applicable law requires otherwise.

CHANGES TO THESE TERMS

We may update these Terms of Use from time to time.

Changes will be reflected by updating the “Last Updated” date at the top of this page.

CONTACT

Questions about this Privacy Policy, these Terms of Use, or the Synapse website may be directed to:

SBray Productions, LLC dba/ Synapse

[email protected]

© 2026 SBray Productions, LLC dba/ Synapse. All rights reserved.